need help now?

who to call if you're in a crisis, or you just need to talk

No matter what you’re going through, you’re not alone. Talk to someone who gets it and can help.

If you're in danger, call the police on 111.

get help now

Need to talk?

free, confidential support from a trained counsellor. 24/7.

Free call or text 1737

Lifeline

free, confidential support. 24/7.

Call 0800 543 354 or text 4357

Samaritans

Free confidential, non‑judgemental & non‑religious support from volunteers. 24/7.

Call 0800 726 666

abuse or violence

Urgent help

If you’re in danger, call the Police on 111.

Talk to someone

Women’s Refuge Crisis line

free, confidential help. 24/7.

Call 0800 733 843 24

Shine

free, confidential support. 9am-11pm, 7 days a week.

Call 050 744 633

Are You OK

free information about services that can help you if you’re experiencing violence or want to change your own behaviour. 9am-11pm, 7 days a week.

Call 0800 456 450

In Your Hands

for people using violence who are looking to change their behaviour, and the people supporting them to do so.

Call 0800 456 450 

Or visit In Your Hands - Home | In Your Hands

alcohol and drugs

Alcohol and drug helpline

free, non-judgemental advice about alcohol and drug addictions. 24/7.

Call 0800 787 797

depression and anxiety

Youthline

free, confidential support for young people. 24/7.

Call 0800 376 633, text 234 or webchat (4:30pm-10pm, every day)

The Lowdown

free, confidential support for young people.  24/7.

Call 0800 111 757, text 1737 or have a look at the resources on their website 

health

In an emergency

If it’s a medical emergency, call 111

if you want advice

Healthline

free advice if you or someone else is feeling unwell. 24/7. You can choose to speak with a Māori clinician if you are calling between 8am and 8pm.

Call 0800 611 116

legal issues

youth Law

free legal advice for children and young people. 10am-4pm weekdays.

0800 884 529

parenting

Parent helpline

free, non-judgemental advice about all parenting issues. 9am-9pm, every day.

0800 568 856

 

pregnancy

Pregnancy counselling services

specialist counselling about pregnancy. 24/7.

0800 773 462

sexual harm

Safe to talk national sexual harm helpline

free, confidential advice from a trained specialist if you’re suffering from sexual harm or if you want to change your own behaviour. 24/7.

0800 044 334

sexuality and gender identity

OUTline NZ

confidential support from LGBTIAQ+ volunteers. 6pm-9pm, 7 days a week.

0800 688 5463

Rainbow Youth

webchat advice and support about sexuality, gender identity and intersex status for anyone aged 13-27. Fill in the form on their website to get tailored support: ry – get support

suicide

Need to talk?

free, confidential support from a trained counsellor. 24/7.

Free call or text 1737

Lifeline

free, confidential support. 24/7.

Call 0800 543 354 or text 4357

Samaritans

free, confidential support from volunteers. 24/7.

Call 0800 726 666