need help now?
who to call if you're in a crisis, or you just need to talk
If you're in danger, call the police on 111.
Need to talk?
free, confidential support from a trained counsellor. 24/7.
Free call or text 1737
Lifeline
free, confidential support. 24/7.
Call 0800 543 354 or text 4357
Samaritans
Free confidential, non‑judgemental & non‑religious support from volunteers. 24/7.
Call 0800 726 666
Urgent help
If you’re in danger, call the Police on 111.
Talk to someone
Women’s Refuge Crisis line
free, confidential help. 24/7.
Call 0800 733 843 24
Shine
free, confidential support. 9am-11pm, 7 days a week.
Call 050 744 633
Are You OK
free information about services that can help you if you’re experiencing violence or want to change your own behaviour. 9am-11pm, 7 days a week.
Call 0800 456 450
Alcohol and drug helpline
free, non-judgemental advice about alcohol and drug addictions. 24/7.
Call 0800 787 797
Youthline
free, confidential support for young people. 24/7.
Call 0800 376 633, text 234 or webchat (4:30pm-10pm, every day)
The Lowdown
free, confidential support for young people. 24/7.
Call 0800 111 757, text 1737 or have a look at the resources on their website
In an emergency
If it’s a medical emergency, call 111
if you want advice
Healthline
free advice if you or someone else is feeling unwell. 24/7. You can choose to speak with a Māori clinician if you are calling between 8am and 8pm.
Call 0800 611 116
youth Law
free legal advice for children and young people. 10am-4pm weekdays.
0800 884 529
Parent helpline
free, non-judgemental advice about all parenting issues. 9am-9pm, every day.
0800 568 856
Pregnancy counselling services
specialist counselling about pregnancy. 24/7.
0800 773 462
Safe to talk national sexual harm helpline
free, confidential advice from a trained specialist if you’re suffering from sexual harm or if you want to change your own behaviour. 24/7.
0800 044 334
OUTline NZ
confidential support from LGBTIAQ+ volunteers. 6pm-9pm, 7 days a week.
0800 688 5463
Rainbow Youth
webchat advice and support about sexuality, gender identity and intersex status for anyone aged 13-27. Fill in the form on their website to get tailored support: ry – get support
Need to talk?
free, confidential support from a trained counsellor. 24/7.
Free call or text 1737
Lifeline
free, confidential support. 24/7.
Call 0800 543 354 or text 4357
Samaritans
free, confidential support from volunteers. 24/7.
Call 0800 726 666