information about changes to the support that is available to you due to COVID-19
COVID-19 - youth service support
Our Youth Service providers are available by phone at Alert level 3 and face-to-face at Alert levels 1 and 2. If you need to talk to your youth coach, please contact them to book a time.
During this time your regular payments will continue, and our Youth Coaches can still support you. To check your payments or tell us about your changes, visit MyMSD.
assessment and testing for COVID-19
If you have symptoms consistent with COVID-19, such as cold or flu symptoms, contact Healthline (0800 358 5453) or your doctor to find out if you need a test.
If you are offered a test for COVID-19, please take it.
A COVID-19 test is free of charge. However, you may need to pay for a test if it's for the purpose of entering another country. See advice for travellers for more information.
Please contact your Youth Coach if you have any questions about your payments.
You can stay up to date with the latest Government information, including Ministry of Health advice on COVID19.govt.nz
stress counselling and support
Emergencies are usually unexpected, sudden and overwhelming. It's natural to feel emotionally and physically drained.
You’re not alone in this and you don’t need to cope on your own.
You can get more help and information from:
- your Youth Coach
- your GP or local community health centre
- Youthline - 0800 376 633 or www.youthline.co.nz
- Need To Talk by calling or texting 1737
- in an emergency always call 111
COVID-19 wage subsidy
If you have a part-time job and you can't go to work during Alert level 3 and 4, you may be entitled to receive the Wage Subsidy.